AI-Powered Review Intelligence · Chrome Extension

Your guests are telling you
how to grow.
Are you listening?

Resensi transforms Google Maps reviews into precise, actionable intelligence — helping hospitality businesses understand what guests truly experience.

Analyze Your First Property → See how it works

Used by property managers across

Three steps to clarity

Resensi works as a Chrome extension — no data import, no manual setup. Open Google Maps, click Analyze.

01

Open any property

Navigate to any hotel, villa, or resort on Google Maps. Resensi detects hospitality businesses automatically and activates the Analyze button.

02

AI reads every review

Our AI reads up to 40 reviews simultaneously, identifying patterns across service quality, location, cleanliness, value, and more — with evidence.

03

Act on the intelligence

Receive a structured report with aspect scores, operational alerts, competitor context, and specific recommendations — ready to export as PDF.

Not summaries.
Intelligence.

Generic review summaries tell you what you already know. Resensi surfaces what matters — specific staff members guests praise by name, exact complaints that recur, the operational fix that could move your rating by 0.3 stars.

  • 01 Aspect scores with evidence: not 7.0, but why it's 7.0
  • 02 Operational alerts with frequency counts and actionable fix suggestions
  • 03 Competitor context pulled from nearby properties on Google Maps
  • 04 Trend analysis comparing oldest vs. most recent reviews
Villa Kirana Ubud Full Report

Aspect Scores

Staff Service
9.4
Cleanliness
8.7
Location
7.5
Breakfast
6.1

Operational Alerts

Breakfast variety cited negatively in 7 of 32 reviews. Same buffet items daily since Q3. Fixable within 30 days.
Late check-in causing frustration for 4 early arrivals. Offer luggage storage + pool access as interim solution.
"Wayan" mentioned by name in 9 of 32 reviews. Leverage in marketing. Consider formal recognition.

Everything a property
manager needs

Aspect Score Analysis

Six dimensions scored with decimal precision: rooms, service, location, value, breakfast, and cleanliness. Each backed by evidence from actual review text — not assumptions.

Core Feature

Operational Alerts

Issues mentioned three or more times surface as prioritized alerts, with frequency data and a concrete fix suggestion your team can action within 30 days.

Competitor Intelligence

Compare your rating and perceived strengths against nearby properties. Understand your competitive position before your next OTA negotiation or owner meeting.

PDF Export

Every report exports as a clean, branded PDF — ready to present to property owners, share with operations teams, or include in investor updates.

Included in every report

Trend Analysis

Compare earliest and most recent reviews in the dataset. Identify whether service quality is improving, declining, or holding steady — with textual evidence.

Guest Segmentation

Understand which guest profiles consistently leave satisfied reviews and which tend to be disappointed. Sharpen your marketing and booking channel strategy.

Pay only for what
you use

No subscriptions. No monthly commitments. Credits never expire.

Single

$2.99

1 analysis. Ideal for a one-time audit or first look.

  • 1 analysis credit
  • All 6 aspect scores
  • PDF export included
  • Competitor context
  • Bulk discount
Get Started

Pro

$19.99

15 analyses. Save 55% — for consultants and portfolios.

  • 15 analysis credits
  • All 6 aspect scores
  • PDF export included
  • Competitor context
  • Lowest per-analysis rate
Buy Pro Pack

All prices in USD · Credits never expire · Secure checkout via Lemon Squeezy

Prices exclude applicable taxes

What property managers
are saying

★★★★★

"I knew our breakfast was getting complaints. I didn't know it was 7 out of every 32 guests. That specificity changed how I budgeted the fix."

Villa Manager, Seminyak Boutique Villa · 12 units
★★★★★

"The competitor section alone is worth it. We discovered a nearby resort scoring 4.8 was getting that rating purely from service — and ours wasn't far behind."

Operations Director, Ubud Resort · 45 rooms
★★★★★

"I present these reports to the property owner every month. The PDF format makes it look professional. No one needs to know it took 30 seconds to generate."

Hospitality Consultant, Bali Managing 8 properties

Your next five-star review
starts with listening.

Install the Chrome extension and analyze your first property in under two minutes.