Your privacy is important to us. This Privacy Policy explains how our Chrome Extensions (the "Service") handle information when you use our tools for hospitality and F&B business analysis.
01
No-Login Architecture
We believe in minimal data collection. Our Service is designed to be used without creating an account. We do not collect, store, or have access to your name, email address, or any other personal identification unless you voluntarily provide it to us (e.g., through a support inquiry).
02
Information We Process
To provide our analysis reports, the Service processes the following types of information:
Public Business Data
We extract publicly available information from Google Maps, such as business names, ratings, and public reviews.
User Selection
The Service only processes data for the specific business profile you choose to analyze while the Extension is active.
Technical Log Data
Like most web-based services, we may collect anonymous technical data (such as browser version or extension errors) to ensure the technical stability of the Service.
03
Third-Party Data Processing
To generate high-quality insights, we utilize specialized third-party service providers:
Data Extraction
We use professional automated tools to retrieve public data efficiently.
AI Analysis
We use advanced artificial intelligence models to analyze review sentiment and generate business recommendations.
Payments
All payment information is handled securely by Lemon Squeezy. We never see or store your credit card details or billing information.
04
Data Retention
User Data
Since we do not have accounts, we do not maintain a database of "User Profiles."
Report Data
Generated reports may be cached temporarily to allow for immediate download. We do not build permanent archives of analyzed business data.
05
Cookies and Local Storage
The Extension may use "Local Storage" on your browser to remember your remaining "Credits" or your last analyzed business. This data stays on your machine and is not uploaded to our servers.
06
Your Rights
Regardless of your location, we aim to provide a service that respects the principles of the GDPR and CCPA. Since we do not collect personal data, there is no personal information for you to access, correct, or delete in our systems.
07
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected by the "Last Updated" date at the top of this page.
08
Contact Us
If you have any questions regarding this Privacy Policy, please contact us at hello@resensi.app.